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Address: The physical address for the Houston Astros Baseball Club is: Union Station at Minute Maid Park, 501 Crawford Street, Suite 400, Houston, TX 77002. Any correspondence can be mailed to the Houston Astros at P. O. Box 288, Houston, TX 77001-0288.

Advance Ticket Sales: Fans can purchase tickets to upcoming Houston Astros games in several ways:

1. On the phone by dialing 1-877-9-ASTROS. Most major credit cards will be accepted.
2. Through the Internet by logging on at www.astros.com.
3. During any Houston Astros baseball game at the ballpark's Advance Ticket Sales windows. These are located on the Main Concourse behind Section 112 and on the Upper Concourse behind Section 323. These will remain open for 30 minutes after the final out of each game (All Sales are Final. No refunds or Exchanges).

Alcohol: Alcohol is served at Minute Maid Park at various ARAMARK vending stations throughout the ballpark. Fans must be of legal drinking age to be served. Guests will not be allowed to bring alcohol into or out of the Club and Suite levels, as well as the ballpark on the whole.

Assisted Listening Devices: Please refer to the "Services for Guests with Disabilities" section in this guide.

Animals: Animals, except for trained dogs or service animals assisting visitors with disabilities, are not permitted on Minute Maid Park property.

Anthem Singers: Any person(s) wanting to perform the National Anthem prior to an Astros game must submit a Mail tapes/DVD of the singer(s) performing an "a cappella" version of the National Anthem. Mail tapes/DVD to: National Anthem, Houston Astros, P.O. Box 288, Houston, TX 77001-0288. For more information, call (713) 259-8989. Please be aware that tapes will not be returned.

Astros Buddies Club: Astros fans ages 3-12 can join the Coca-Cola Astros Buddies Club and get cool souvenirs. Buddies also get valuable coupons for ticket purchases. For more information, call (713) 259-8978 or visit the Astros Buddies page to sign up.

Astros In Action Foundation - Fielding the Dreams of Houston: Through the strength of the national pastime, the Houston Astros will enhance the quality of life in our community through educational, health and spiritual endeavors. The Astros in Action Foundation will support the efforts of non-profit organizations or programs related to literacy, educational scholarships and health issues. The foundation will support faith-based organizations as well as established programs such as the Astros Rookie League and Reviving Baseball in the Inner City. Please submit any requests in writing on the non-profit group's official letterhead to the Community Development Department at P.O. Box 288, Houston, TX 77001-0288.

ATMs: Five automated teller machines operated by Amegy Bank are available throughout the ballpark for our fans' convenience. They are located at Sections 108, 112, two near 133, and in Center Field near 9 Amigos Restaurant.

Autographs: Fans may seek autographs from players and coaches from the time the ballpark opens until the batting practice cages are removed (approximately 45 minutes before game time). Fans will be allowed to wait at the Field Box rails from Section 111 to the left field foul pole and Section 127 to the right field foul pole. The Houston Astros ask that you show consideration for guests holding tickets for these seating areas. If you are seeking autographs in a seating location other than your own, you may be asked to proceed to your designated seating location.

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Babies/Toddlers Tickets: Fans age 2 and under may be admitted to Astros games without an admission ticket. However, they must sit in the lap of an accompanying adult.

Baby Changing Areas: Baby changing tables are available throughout Minute Maid Park in nearly every restroom facility, men's, women's or family. Please ask an usher for the nearest one.

Bag Check: Bags are to be checked at all gates prior to entry. All bags must be smaller than 16" x 16" x 8". All bags, purses and containers will be searched prior to entry. Large bags and luggage, inflatables, nets, noise makers, brooms, weapons, laser pointers, coolers, cans, bottles, food and beverages are not permitted at any time. To ensure fan safety, the Houston Astros reserve the right to refuse admittance of any item deemed hazardous or suspicious.

Banners: The Astros welcome banners that support teams and their players, so long as they are in good taste. The Houston Astros Baseball Club does not permit signs, posters or banners which are obscene, slanderous or in bad taste. Management reserves the right to remove any sign deemed inappropriate. Banners may not obstruct the view of other patrons or interfere with the game in any way.

Batting Practice:

Batting Practice Schedule*
Gametime	Astros Start	Visitors Start
12:15pm	10:00am**	11:00am
1:35pm	11:20am	12:20pm
3:05pm	12:50pm	1:50pm
6:05pm	3:50pm	4:50pm
6:35pm	4:20pm	5:20pm
7:05pm	4:40pm	5:40pm

* subject to change
**Optional
Gates open 1.5 hours prior to game time Sunday - Friday and two hours prior to game time on Saturday.

Bicycle Parking: Bicycle parking is available near the Clock Tower entrance of Minute Maid Park, off Hamilton Street at Preston. Racks are also available along Texas Avenue, across the street from the ballpark. If additional accommodations are needed due to special circumstances, Minute Maid Park personnel is happy to facilitate with advanced notice.

Birthday Parties: Now our smallest fans can enjoy their birthday party in a big league park! We have two types of parties to choose from: Saturday Parties and Game Time Parties. The two-hour Saturday birthday party may include a box lunch/cake, a tour of the ballpark, age-appropriate activities, and play time at Minute Maid Squeeze Play. Game Time parties take place in the ballpark during an Astros game with fun inning break activities and may be booked during any regular season home game. At both parties, the birthday child receives a special gift from the Astros and all children at the party receive a goodie bag. To schedule your birthday party, please call (713) 66-PARTY or click here for MORE INFORMATION ».

Bottles and Cans: No beverage containers, glass or otherwise, shall be permitted into Minute Maid Park. Only those used for infant feedings will be allowed.

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Cameras/Video Equipment: Visitors are welcome to bring video and still cameras into the ballpark; however, tripods and monopods are not allowed in the seating areas.

Carillons: The Houston Astros are the first major league team to install carillons, or bells, in their ballpark. The Home Plate Clock Tower, located on the corner of Texas and Hamilton, will not only provide the time but also entertain with various musical selections throughout the year.

Charitable Donations: The Houston Astros want to make a positive difference in our community. We welcome any request for charitable donations. All requests must be made on the non-profit organization's official letterhead and sent to the Community Development Department at P.O. Box 288, Houston, TX 77001-0288. Please allow up to six weeks for processing. To inquire about a donation request that has already been submitted, call (713) 259-8977.

Concessions: Food and beverages are available throughout the ballpark at concession stands and carts managed by ARAMARK Sports and Entertainment. Visitors may not bring food or beverage items into the ballpark. Permanent points of sale include:

• ALL ABOARD FOR... (Section 109): Features the signature food favorite of the visiting team city as well as Hot Dogs, Chicken Tenders, Steak Dogs, Bubba Burgers, Sausages and French Fries
• CHEW CHEW EXPRESS (Sections 416): Providing smaller meals for our younger fans
• MINUTE MAID JUICE STAND at Squeeze Play (section 133) Providing smaller meals and healthy options for our younger fans
• SAM'S BISTRO (Section 224): Bistro-style Sandwiches, grilled Panini Sandwiches, specialty Entrees, gourmet Salads and Desserts
• UNION STATION FAVORITES (Sections 112, 125, 129, 209, 409, 416, 420, 431): Traditional ballpark fare consisting of foot-long Hot Dogs, regular Hot Dogs, Sausages, Pretzels, Popcorn and Peanuts
• CONDUCTORS HALL (section 125): A food court featuring a variety of items such as: DiGiorno Pizza, Hot Dogs, BBQ Sandwiches, Chopped BBQ Potatoes, Sausages, Bubba Burgers, French Fries and Ice Cream Sundaes
• DINING CAR GRILL (sections, 134, 125, 418, 232): A Flavorful Grill offering Bubba Burgers, Bratwurst, Polish Sausages, Jalapeno Sausages, Kosher Dogs, Veggie Dogs, Chicken Tenders and Chili/Cheese Fries
• MAVERICK SMOKEHOUSE (sections 125, 409, 427) Down home Texas BBQ featuring BBQ Beef Sandwiches, Chopped BBQ Potato, Loaded Potato and Jalapeno Sausages
• ROUND HOUSE PIZZA AND CREAMERY (sections, 116, 153, 227, 411, 429): Hot and cold delights ranging Fresh DiGiorno Pizza to Hand Dipped Ice Cream and Soft Serve Ice Cream
• VALUE MEALS (sections, 156 and 416) Ballpark favorites sold as meals with a savings.
• LARRY'S BIG BAMBOO (section 116) Larry Dierker's favorite hangout. Serving Bubba Burgers and a variety of Wings. Also providing frozen drinks and ice cold beer. Don't forget about the before and after game drink specials.
• LITTLE BAMBOO (section 422) A beverage oasis on the upper concourse, featuring frozen drinks and ice cold beer.
• DREYER'S HOME PLATE ICE CREAM PARLOR: Featuring a larger selection of flavors, gourmet toppings and floats.

Note: Cotton Candy will be sold at the sundae portable locations, the pizza/creamery locations on the upper deck, and by vendors.

Texas Avenue Home Plate Supply Company
Avoid the game-day crowds at the inside souvenir shops and purchase your favorite Astros gear while you are buying tickets at the Texas Avenue box office! This location open game days only.

Conference Center: The Houston Astros have managed to successfully mix business with baseball! You now have the opportunity to host executive meetings, holiday parties and special events at one of America's premiere ballparks, Minute Maid Park. Open 365 days a year, the Conference Center at Minute Maid Park features sixteen state of the art meeting rooms in the historic Union Station building, capable of accommodating meetings of various sizes. The Conference Center also has the ability to utilize specific areas or the entire Minute Maid Park complex itself to add character to our corporate events, trade shows, receptions, holiday parties or luncheons. With a seating capacity from four to 40,000, the possibilities are endless at the Houston Astros Conference Center at Minute Maid Park. For more information or to book your next event, call (713) 259-8800 or send an email to conferencecenter@astros.com.

Credit Card Policy: VISA, American Express, Discover, and MasterCard are accepted at the box offices, and concession stands. Credit cards are also accepted at the following concession stands:
      Maverick's Smokehouse (Section 125)
      Union Station Favorites (Section 125)
      Top Dog (Section 409)
      Union Station Favorites (Section 409)

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Designated Driver Booth: Located near section 119 on the Main Concourse, the Designated Driver Booth is part of the ARAMARK Corporation's "Serves You Right" program. Any person who goes to the booth and identifies him or herself as a designated driver will receive a coupon for a free small soda at any of the ARAMARK concession stands.

Diamond Club: The Diamond Club is the ideal location for the finest in corporate entertaining. With a private conference room and a phone/fax room, this is where the deals can be made. The amenities continue as fans enjoy Major League Baseball in extra-wide luxury seats behind home plate with the convenience of wait service throughout the game. Diamond Club seats are sold only as season tickets.

Directions to Minute Maid Park: Minute Maid Park is located on the east side of downtown Houston, within the quadrangle of US 59, Texas Avenue, Crawford Street and Congress Street. There are literally dozens of streets that will lead fans to Minute Maid Park. Please refer to our Directions and Parking page for more information. For more information on Houston downtown streets and construction updates, visit www.downtownstreets.com. Information on freeway ramp closures is available at www.dot.state.tx.us/hou/newsrel/laneclos.htm.

Drinking Fountains: Public drinking fountains are located throughout the ballpark near the restrooms. Locations include these sections:
Main: 107, 111,116,122,127,133,153
Club: 209, 215, 223, 229, 233
Mezzanine: 252, 253
Suite: 9, 23, 37, 49, 63
Upper: 307, 310, 319, 323, 327, 334

Drop-off/Pick-up Points: Prior to games, fans can be dropped off along any street adjacent to Minute Maid Park, including a protected left lane along Texas Avenue on the south side of the ballpark. Following the game, the Houston Police Department will close Texas Avenue on Crawford Street around Minute Maid Park for approximately 20 minutes. This closure will allow for a safe pedestrian exit of the majority of fans at the game. Once HPD reopens those streets, fan pick-up is available along the south and west sides of the ballpark. Immediate post-game pick-up is permitted along Jackson Street on the south side of Minute Maid Park. However, all vehicles picking up at that location must be attended while they are waiting for their guest(s) to arrive. Fans who arrived at Minute Maid Park via charter or school buses will be picked up along Hamilton Street, between Preston and Texas, on the east side of Minute Maid Park.

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Elevators: Elevators for all fans are located in two areas inside Minute Maid Park: at the Third Base entrance off Texas Avenue, near section 109, and at the First Base Entrance off Hamilton Street, near Section 128. Limited access elevators to the Diamond Club, the Club Level and Suite Level can be found at the Home Plate Clock Tower entrance. Additional elevators accessing the Mezzanine Level are located behind section 156.

Employment Opportunities: The Houston Astros are always looking for friendly, service-oriented fans to join our team. The majority of jobs are part-time, with most work shifts occurring in the evening and on weekends based on our game schedule. Interested parties can check online at the Astros' website. Click here: Job Postings, or call (713) 259-8947 to reach our Human Resources department.

Equipment Requests: All Astros Major League equipment is recycled for use in Spring Training and for our Minor League System. Non-profit groups may contact the R.B.I. (Recycled Baseball Items) Foundation at (713) 850-0562 to procure equipment for their team or league.

Escalators: Escalators for general fan use are located at Section 106, near the Union Station entrance. Escalators accessing only the Club Level can be found at the Home Plate Clock Tower entrance.

Exchanges: No refunds or exchanges are given for Astros individual game tickets. Season ticket holders are eligible for a special ticket exchange program. Call (713) 259-8500 for details.

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Family Rest Rooms: 16 family restrooms are conveniently located throughout the ballpark. These single-stalled, private bathrooms with baby changing tables are located near the following sections:
     Main Concourse: 106, 111, 127, 131, 154
     Club Level: 208, 214, 229, 233, 252
     Upper Concourse: 307, 315, 317, 325, 329, 336
These facilities also feature vending machines for feminine hygiene products.

Fan Accommodations Centers: Fan Accommodations Centers are open during all Astros games. They are located on the Main Concourse at Section 112 and on the Upper Concourse at Section 323. Services include Lost and Found, storing large items (e.g. strollers, wheelchairs, etc.) and providing general fan information (e.g. schedules, ballpark information, etc.)

Fan Mail: Letters to Astros players should be addressed to them individually at 501 Crawford, P.O. Box 288, Houston, TX 77001-0288. If a response is desired, please enclose a self-addressed, stamped envelope. Please keep in mind the large quantity of mail received by players and, thus, a response may not always be possible. The volume of mail also prohibits the tracking of letters and packages. Astros players and coaches do not have email. Please send correspondence as indicated above.

First Aid: First Aid stations are located at Section 150 on the Main Concourse and Section 334 on the Upper Concourse to serve fans seeking medical assistance during all Astros games. In case of an emergency, immediately notify an usher who will then contact the appropriate emergency personnel.

Food and Beverages: Food and beverages are available throughout Minute Maid Park at concession stands and carts managed by the ARAMARK Corporation. See "Concessions" for a brief description of foods offered at the various locations. Visitors may not bring food and drink items into the ballpark.

Foul Balls and Home Run Balls: Fans are permitted to keep foul balls and home runs hit into occupied seating areas as souvenirs; however, fans must not enter the playing area to retrieve balls or otherwise interfere with balls still in play. All fans, especially those sitting along the foul lines in the Dugout and Field Box seats, are cautioned to stay alert for hard-hit foul balls or bats that might leave the field of play. Ticket holders assume all risks and dangers incidental to the game of baseball, whether occurring prior to, during or subsequent to the actual playing of the game. The Houston Astros cannot be held responsible for the conduct of other Guests when attempting to obtain a foul or home run ball.

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Game Times: Unless otherwise announced, home night games begin at 7:05 p.m. Monday-Friday, 6:05 Saturday, and afternoon games get underway at 1:05 p.m. Please call (713) 259-8000 for the latest information and news.

Gate Opening Times: The gates of Minute Maid Park will open two hours prior to game time on Saturday and 1.5 hours prior to game time on Sunday - Friday, allowing fans ample time to enjoy the ballpark, locate seats and satisfy cravings at the many concession stands.

Gift Shops: Merchandise can be purchased year-round the Astros' official Team Store, located in the lobby of the Union Station building. During Astros games, The Home Plate Supply Company, located behind home plate on the Main Concourse, is also open to showcase fan favorites in souvenirs and memorabilia. There are also several souvenir vendors located throughout the ballpark. Inquire at a Fan Accommodations Center for the nearest locations. Merchandise is also available via the internet at the Houston Astros official website, www.astros.com.

Grass: The grass playing field was grown in Poteet, Texas, just south of San Antonio. The grass is Seashore Paspalum, which will withstand the rigors of our Houston climate. The 6.7 acres of natural grass is carefully manicured and takes nearly five hours to prepare for a game.

Group Outings: Group seating is available for groups of 20 or more in various seating levels including the Field Boxes, the Mezzanine, Crawford Boxes, Executive Suites, Center Field Patio and the View Deck. Contact Astros ticket services at (713) 259-8500 or 1-800-ASTROS2 for more information.

Group Tours: Get an insider's view of the home of the Houston Astros. See areas of Minute Maid Park not usually accessible by the public such as the press box, Suites and the Diamond Club. School groups can enjoy tours specially geared for our younger fans. For more information on the year-round tour services, call (713) 259-TOUR (259-8687).

Guest Conduct: Customer Service is the number one objective of the Houston Astros. The team strives to provide its Guests with the most positive baseball experience in the Major Leagues in a safe, comfortable environment. To help us achieve our goal of outstanding customer service, we ask for fan cooperation in the following areas:

• Dress appropriately for baseball. Remember that we have the unique opportunity to start a baseball game with the roof closed and finish it with the roof open.
• Respect other guests' ability to enjoy the game. Loud or obnoxious fans could be asked to leave the ballpark if their behavior is deemed to be offensive to guests around them.
• Please do not bring balloons, beach balls, nets or laser pointers into Minute Maid Park. These items are not permitted at any time.
• For the safety of all fans, do not interfere with the progress of the game or go onto the playing field. Any fan interfering with a ball in play or going onto the field will be removed from the park and could be subject to arrest.
• Please sit in your assigned seat and be prepared to show your ticket to an usher or ballpark supervisor upon request.

Guest Service Centers: Guest Service Centers, also known as Fan Accommodations Centers, are open during all Astros games. They are located on the Main Concourse at Section 112 and on the Upper Concourse at Section 323. Services include Lost and Found, storing large items (e.g. strollers, wheelchairs, etc.) and providing general fan information (e.g. schedules, ballpark information, etc.)

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Junction Jack: Junction Jack is the newest player in the Houston Astros mascot scene. In addition to being at every game, this lovable jackrabbit enjoys going to schools and special events. Call (713) 259-8977 or Click here.

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Kid's Zone: Minute Maid is proud to sponsor "Squeeze Play", a thrilling interactive entertainment center specially designed for our young fans up to the age of 12. Squeeze Play is located on the northeast corner of the ballpark at the Right Field Entrance near Section 133. Young fans, accompanied by an adult, can test their speed with an interactive Squeeze Play game or their hitting prowess in the Splatting Cage. To cool off, fans can indulge in delicious slushies at the Minute Maid juice bar. With the availability of picnic tables and several TV screens, this is the perfect place for the whole family to enjoy a day at Minute Maid Park.

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Lost Fans: Please notify the nearest uniformed ballpark employee of a lost fan. Lost guests will be brought to the Fan Accommodation Centers at Sections 112 and 323.

Lost and Found: Any items lost or found within Minute Maid Park should be brought to the attention of any uniformed employee. Guest Services may also be contacted at (713) 259-8459 on non-game days to arrange pick-up of a lost item.

Lost/Stolen Game Tickets: Please remember that game tickets are like money and should be secured like cash. Stolen tickets will be replaced at no charge as long as a police report has been filed and documentation presented to the Astros ticket office at least 24 hours prior to game time. You will be charged the face value for all other lost or misplaced tickets.

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Mascot: Junction Jack is the newest player in the Houston mascot scene. In addition to being at every game, this lovable jackrabbit loves to go to schools and special events. For more information, call (713) 259-8977.

Meetings and Banquets: The Houston Astros have managed to successfully mix business with baseball! You now have the opportunity to host executive meetings, holiday parties and special events at one of America's premiere ballparks, Minute Maid Park. Open 365 days a year, the Conference Center at Minute Maid Park features sixteen state of the art meeting rooms in the historic Union Station building, capable of accommodating meetings of various sizes. The Conference Center also has the ability to utilize specific areas or the entire Minute Maid Park complex itself to add character to our corporate events, trade shows, receptions, holiday parties or luncheons. With a seating capacity from four to 40,000, the possibilities are endless at the Houston Astros Conference Center at Minute Maid Park. For more information or to book your next event, call (713) 259-8800 or send an email to conferencecenter@astros.com.

Merchandise: Merchandise can be purchased year-round at the Astros' official Team Store, located in the lobby of the Union Station building. During Astros games, The Home Plate Supply Company, located behind home plate on the Main Concourse, is also open to showcase fan favorites in souvenirs and memorabilia. There are also several souvenir vendors located throughout the ballpark. Inquire at a Fan Accommodations Center for the nearest locations.

Minute Maid Squeeze Play: Minute Maid is proud to sponsor "Squeeze Play", a thrilling interactive entertainment center specially designed for our young fans up to the age of 12. Squeeze Play is located on the northeast corner of the ballpark at the Right Field Entrance near Section 133. Young fans, accompanied by an adult, can test their speed with an interactive Squeeze Play game or their hitting prowess in the Splatting Cage. To cool off, fans can indulge in delicious slushies at the Minute Maid juice bar. With the availability of picnic tables and several TV screens, this is the perfect place for the whole family to enjoy a day at Minute Maid Park.

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Official Game: A game is official after 4-1/2 innings have been completed.

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Paging: Paging fans over the public address system at the ballpark is not permitted. If you need paging for emergency purposes, please contact a guest services representative. To facilitate communication in case of an urgent request, please make sure that your friends and family know your seat location.

Parking Information: Combining private lots and garages, there are nearly 25,000 spaces within a 1/2-mile radius of Minute Maid Park. Additionally, there are thousands of on-street parking spaces. Season parking packages are available by calling (713) 259-8500. Charter and school buses should park on Bastrop Street, just three blocks east of U.S. 59.

Party Facilities: Private parties during an Astros game can be held in several places throughout Minute Maid Park. For information on Champions Pavilion, the Executive Suites, Center Field Patio or the Union Station roof deck, call the Astros Ticket Services office at (713) 259-8500. For non-baseball events, see our "Meetings and Banquets" listing.

Pay Phones: Public pay phones can be found at the following locations:

• Section 114 - outside at Will Call (2)
• Section 150 at First Aid (2)
• Section 156 (1)

Personal Check Policy: The Houston Astros gladly accept personal checks at the ticket box office or The Shed store. Please be prepared to provide the necessary identification.

Pets: Animals, except for trained dogs or service animals assisting visitors with disabilities, are not permitted on Minute Maid Park property.

Pick-up/Drop-off Points: Prior to games, fans can be dropped off along any street adjacent to Minute Maid Park, including a protected left lane along Texas Avenue on the south side of the ballpark. Following the game, the Houston Police Department will close Texas Avenue on Crawford Street around Minute Maid Park for approximately 20 minutes. This closure will allow for a safe pedestrian exit of the majority of fans at the game. Once HPD reopens those streets, fan pick-up is available along the south and west sides of the ballpark. Immediate post-game pick-up is permitted along Jackson Street on the south side of Minute Maid Park. However, all vehicles picking up at that location must be attended while they are waiting for their guest(s) to arrive. Fans who arrived at Minute Maid Park via charter or school buses will be picked up along Hamilton Street, between Preston and Texas, on the east side of Minute Maid Park.

Player Appearances: Any request for a player appearance should be made in writing on the organization's letterhead and at least eight weeks prior to the event. The letter should provide as many details as possible and be sent to the Community Development Department, Houston Astros, P.O. Box 288, Houston, TX 77001-0288.

Promotional Items/Dates: The Houston Astros give away a variety of promotional items at designated games throughout the season. Promotional items have individual restrictions (e.g. first 10,000 guests, ages 14 and under, etc.) and dates and items are subject to change without prior notice. A game ticket does not guarantee the holder a promotional item. Promotional items are distributed one per person with no exceptions. Check the Houston Astros Promotions and Giveaways schedule to verify games involving giveaways or special events.

Publications: The Houston Astros Baseball Club produces several publications throughout the baseball season.

• Media Guide: Nearly every detail of a current Astros player's baseball career is chronicled in the annual Astros Media Guide. You will also find information on the club's history, records, minor league affiliates and front office personnel. To purchase, contact the Media Relations office at (713) 259-8900.
• Astros Official Game Magazine: The monthly Game Magazine gives fans an inside look at the lives of Astros players and baseball.
• Scorecards: For the dedicated baseball fan, scorecards are for sale at any ARAMARK merchandise stand.

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Radio Broadcasts: Every Astros game is broadcast live on the Astros Radio Network across Texas and Louisiana. Houston's KTRH Radio, 740 AM, is the English language flagship. The Astros pregame show begins 25 minutes prior to game time on 740 KTRH and the postgame show ends 25 minutes after the game.

Re-entry into the Ballpark: Fans may re-enter Minute Maid Park through the South Home Plate, Union Station, Center Field, or Right Field gates at the pre-designated turnstile. Fans who plan on re-entering MUST have their ticket re-scanned before they leave the ballpark and present their ticket for re-scanning upon re-entry.

Refund Policy: No refunds or exchanges are given for Astros tickets. Season ticket holders are eligible for a special past game ticket exchange program.

Roof: The roof of Minute Maid Park provides the best of both baseball worlds - open air and the great outdoors or the air-conditioned comfort of the indoors. Designed in three moving components, the roof spans more than 6 acres and retracts to reveal the largest open area of any retractable roofed baseball stadium built today. It is designed to open or close in 12 - 20 minutes and also to withstand hurricane conditions.

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Scalping: The resale of Astros game tickets is strictly prohibited on Minute Maid Park property. Any persons caught doing so shall be brought to the attention of the proper authorities. To avoid problems with counterfeit, stolen, void or inflated tickets, purchase them only at the Minute Maid Park Box Office or from an authorized outlet.

Schedules: Handy pocket schedules are available free wherever Astros tickets are sold. To order schedules by mail, write to Astros Schedules, P.O. Box 288, Houston, TX 77001-0288. Please specify the number of schedules needed.

Scoreboard Greetings: To make that special event even more memorable, fans may request a scoreboard message for a fee of $30 on astros.com/scoreboard »

Scoreboards: The scoreboards of Minute Maid Park have been produced by Daktronics, Inc., a South Dakota firm operating worldwide. The main scoreboard is located in right-center field and measures approximately 35' high by 131' wide. The left side provides game in progress information, such as statistics and lineups, and the right side provides a canvas for color graphics and animation. In addition to the main scoreboard, there are five auxiliary boards to provide fans with even more detailed game information. The most notable of these five boards is the one dedicated to closed captioning. The Astros are the first team in Major League Baseball to install an open captioning board solely for PA announcements and other game information for our fans with hearing impairments.

Security: Security officers and uniformed personnel are stationed throughout the ballpark during all events. In the case of a security incident, notify a uniformed ballpark employee and/or nearest uniformed security officer. The Houston Police Department will be on hand before and after every Astros home game to assist in fan safety and traffic management.

Season Tickets: The Houston Astros offer a variety of packages for fans interested in the benefits of being a season ticket holder. For more information, contact the Season Ticket office at (713) 259-8500.

Services for Guests with Disabilities: Minute Maid Park meets and exceeds all service and structural requirements stipulated by the Americans with Disabilities Act. The following services are available to accommodate the needs of our fans with disabilities.

• Assisted Listening Devices (ALD): These devices, which carry the Public Address System comments, are available for our fans with hearing impairments. The devices are available at our Fan Accommodations Centers at Section 112 on the Main Concourse and Section 323 on the Upper Concourse. Identification will be required to check out the devices.
• Captioning Board: The Houston Astros are the first major league ball club to install a captioning board for the benefit of our fans with hearing impairments. Located above the Mezzanine level in right field, the board will display the PA announcer's comments as well as other in-game information.
• Telephone Display Devices (TDD): Fans with hearing or speech impairments are offered these text telephones for their use. Stations are available in the Fan Accommodations Centers located at Sections 112 and 323.
• Wheelchair seating: Wheelchair seating for fans with mobility concerns is available throughout Minute Maid Park from virtually all vantage points. Prices will vary depending on seating level. Please inform the ticket representative of your special seating needs at the time of purchase. Call (713) 259-8500 for details or visit the Minute Maid Park Box Office.
• Braille Signage: Braille and tactile signage is located throughout the ballpark.

Smoking: Smoking at Minute Maid Park is allowed only in designated smoking areas. Fans seated in the Club, Suite and Upper Concourse levels may go to any of the roof terraces or ramps. Ask any ballpark personnel for the exact locations of these areas. Fans in the Main Concourse may go to the exterior smoking area behind Section 120 or leave the building at the Right Field, South Home Plate, Center Field or Union Station gates. Fans must have their ticket punched before exiting the building and present their ticket stub upon re-entry. Smoking is strictly prohibited on any concourse or in any of the stairwells.

Souvenirs: Merchandise can be purchased year-round at the Astros' official Team Store, located in the lobby of the Union Station building. During Astros games, The Home Plate Supply Company, located behind home plate on the Main Concourse, is also open to showcase fan favorites in souvenirs and memorabilia. There are also several souvenir vendors located throughout the ballpark. Inquire at a Fan Accommodations Center for the nearest locations.

Speakers Bureau: Front office personnel represent the Astros at speaking engagements year-round. Requests must be submitted in writing at least six weeks prior to the event on the organization's letterhead. The letter should provide as many details as possible and be sent to the Community Development Department, Houston Astros, P.O. Box 288, Houston, TX 77001-0288.

Special Features:

• Conoco Home Run Alley: Fans taking a stroll through the Conoco Home Run Alley, located above left field, will come face to face with Astros history. The home run is one of the most exciting events of a baseball game. The Astros and Conoco have teamed up to honor eight of the greatest power hitters in Astros history. From Wynn to Bagwell, fans can enjoy 40 years of great memories.
• Homerun Porch: Astros fans have a unique opportunity to keep a part of history at Minute Maid Park. Along the Main Concourse in left field, the Astros have created a homerun porch on which fans can stand to await their favorite player's home run. Also located on the porch is an old fashioned Conoco gas pump that keeps a running total of every Astros home run hit at Minute Maid Park.
• The Train: As the Astros forge into a new era of Houston baseball, we remember this city's great history and the integral role of railways in the development of Houston. With Minute Maid Park connected to Houston's Union Station building, the past has been connected with the future. To keep the historical spirit alive, Minute Maid Park features an 1860s-replicated train locomotive that heralds the opening of ballpark gates and other special events.
• The World's Largest Sliding Glass Door: To fully appreciate Houston's spectacular skyline, Minute Maid Park incorporates a 50,000 square foot wall of hurricane-resistant glass stretching above the entire left field. So, even when the roof and the glass panels slide closed to cool the stadium, fans can still have the feel of an outdoor ballpark by looking out into the city beyond.
• Tal's Hill: Reminiscent of ballfields of the past, the playing field of Minute Maid Park was created with its own unique characteristics. One of the most challenging of these is Tal's Hill, located in straight-away center field. Named for Astros' President Tal Smith, one of Houston's most influential baseball figures, the hill has a 20 degree slope, as well as a flagpole three feet from the outfield wall, in the field of play. Centerfielders definitely have their speed and agility tested when they come to play at Minute Maid Park.

Spring Training: Osceola County Stadium in Kissimmee, Florida is the Spring Training home of the Houston Astros. For ticket information log on to www.astros.com.

Squeeze Play: Minute Maid is proud to sponsor "Squeeze Play", a thrilling interactive entertainment center specially designed for our young fans up to the age of 12. Squeeze Play is located on the northeast corner of the ballpark at the Right Field Entrance near Section 133. Young fans, accompanied by an adult, can test their speed with an interactive Squeeze Play game or their hitting prowess in the Splatting Cage. To cool off, fans can indulge in delicious slushies at the Minute Maid juice bar. With the availability of picnic tables and several TV screens, this is the perfect place for the whole family to enjoy a day at Minute Maid Park.

Standing Room: A limited number of standing room tickets will be made available for sold-out games only, per the discretion of the ball club. Standing room is designated only on the main concourse behind the green line. Standing room is not allowed in front of the Press Box.

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Tailgate Parties: Tailgate parties will not be allowed on any of the Minute Maid Park parking lots. The Houston Police Department will strictly enforce open container laws in downtown Houston.

Taxis: After the game, a taxi stand for baseball fans is located on LaBranch Street near Texas Avenue, just one block west of Minute Maid Park.

Telecommunications Display Devices: Please see our "Services for Guests with Disabilities" section for TDD information.

Television Broadcasts: Most Astros regular season away games are televised on Fox Sports Net Southwest and KNWS Channel 51, the official flagship television stations of the Houston Astros. Select games are aired on the FOX or ESPN networks.

Ticket Office: The main Minute Maid Park Box Office is located on Texas Avenue. During the season, its hours are 8:30 am - 5:30 pm on weekdays and 9:00 am - 3:00 pm on Saturdays. It will also remain open through all home baseball games until 30 minutes after the final out. On Sunday game days, the box office opens at 9:00 am. These game hours also apply to the Advance Ticket Sales Windows at Sections 112 and 323. For the offseason, the Box Office hours are 8:30 a.m. - 5:30 p.m., Monday through Friday.

Tours: Get an insider's view of the home of the Houston Astros. See areas of Minute Maid Park not usually accessible by the public such as the press box, Suites and the Diamond Club. School groups can enjoy tours specially geared for our younger fans. For more information on the year-round tour services, call (713) 259-TOUR (259-8687).

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Video Board: Fans visiting Minute Maid Park can enjoy crisp and clear action replays and video just as if they were watching a television. The 26' by 46' video board above centerfield is only 5" deep but houses the most technically advance LED screen being installed in the United States today. The more than 1.2 million LEDs create a lifelike, clear, high-resolution presentation. Known as a Smartvision board manufactured by SACO, the energy-efficient board gives baseball fans the optimal viewing experience.

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Wheelchair Seating: Please refer to our "Services for Guests with Disabilities" section for details on wheelchair seating at Minute Maid Park.

Will Call: The Astros "Will Call" windows are located at Minute Maid Park's Main Ticket Office on Texas Avenue, near Chenevert and Jackson Streets. The windows will open two hours prior to game time. Identification will be required.

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