ATMs
Five automated teller machines operated by Amegy Bank are available throughout the ballpark for our fans' convenience. They are located at Sections 108, 112, two near 133, and in Center Field near 9 Amigos Restaurant.
Babies/Toddlers Tickets
Fans age 2 and under may be admitted to Astros games without a ticket. However, they must sit in the lap of an accompanying adult.
Bag Check
Bags are to be checked at all gates prior to entry. All bags must be smaller than 16" x 16" x 8". All bags, purses and containers will be searched prior to entry. Large bags and luggage, inflatables, nets, noise makers, brooms, weapons, laser pointers, coolers, cans, bottles, food and beverages are not permitted at any time. To ensure fan safety, the Houston Astros reserve the right to refuse admittance of any item deemed hazardous or suspicious.
Box Office
The main Minute Maid Park Box Office is located on Texas Avenue (between Jackson and Chenevert).
IN-SEASON BOX OFFICE HOURS ON NON-GAME DAYS
Weekdays: 8:30 a.m. - 5:30 p.m.
Saturday: 9:00 a.m. - 3:00 p.m.
Sunday: CLOSED
BOX OFFICE HOURS ON GAME DAYS
Weekdays: 8:30 a.m. until 30 minutes after the final out
Saturday: 9:00 a.m. until 30 minutes after the final out
Sunday: 9:00 a.m. until 30 minutes after the final out
Box Office will also remain open through all home games until 30 minutes after the final out.
These hours also apply to the Advance Ticket Sales Windows at Sections 112 and 323, unless posted otherwise.
OFF-SEASON BOX OFFICE HOURS
Weekdays: 8:30 a.m. - 5:30 p.m.
Saturday: CLOSED
Sunday: CLOSED
Contacts
| Season Tickets Sales |
| Name |
Phone |
| Jeff Troncoso |
713-259-8318 |
| Mark Wallace |
713-259-8317 |
| Jordan Green |
713-259-8307 |
| Melissa Myers |
713-259-8349 |
| Cedric Mills |
713-259-8320 |
| Alison Smith |
713-259-8313 |
 |
Group Ticket Sales |
| Name |
Phone |
| Rob Acord |
713-259-8337 |
| Cody Arnold |
713-259-8315 |
| Brent Broussard |
713-259-8316 |
| Nicky Patriarca |
713-259-8327 |
| Richard Tapia |
713-259-8303 |
Exchanges
No refunds or exchanges are given for Astros individual game tickets. Season ticket holders are eligible for a special ticket exchange program. Call (713) 259-8500 or 1-800-ASTROS-2 for details.
Disabled Parking
Parking for vehicles with disabled tags is available on streets near Minute Maid Park. The City of Houston has designated spaces on Texas near Hamilton and on Hamilton as well. Parking is allowed two hours prior to game time through one hour after the game.
There are numerous lots operated by other parties throughout the downtown area.
Drop-off is available on surrounding streets for those fans that have difficulty walking to gain easy access to the stadium. One of the best locations for drop-off is on Crawford near Texas. Union Station Lobby facing Crawford offers guests air conditioning and benches while waiting for the other member of their party to return from parking their vehicle.
Perimeter streets are closed approx. 20 minutes immediately following the game for pedestrian traffic; however, pick-up is possible on Jackson at Texas (one block off Crawford.) Or, fans can simply wait until the streets re-open before picking up other members of their party. Please note vehicles must be attended at all times.
Also, the Astros provide a courtesy wheelchair service inside Minute Maid Park. When entering the park, guests contact a Guest Service Ambassador to request the courtesy service for a member(s) of their party. An attendant will be dispatched to assist them to their seats. At the end of the game, fans can request the same service to their exit.
Tickets