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Ticket Forwarding

My Astros Account Manager - Full Season Ticket Holders


Manage Your Account Online

My Astros Account Manager >> by Ticketmaster is your one-stop shop for all online account management. Now you can make deposits and payments, renew your season ticket package, track ticket usage and update your profile, all from your own personal online account. To get even more out of your investment, you can also forward tickets to friends via email or sell them online when you can't attend a game. Your season tickets never have to go unused again.


Access Your Personal Account Today
  • Step 1: Go to My Astros Account Manager »
  • Step 2: Log on to your Personal Account with your *Account Number (ID) and *Password.
  • Step 3: Start managing your tickets - it's that easy!
*You can find your Account ID # on your Season Ticket Invoice, but you will receive your temporary password from your Astros Season Sales Representative at the time of purchase. If, at the time of purchase you do not receive your temporary password please call 1-800-ASTROS-2 to speak with a representative or email ticketforwading@astros.com to receive your password.


You can send your tickets to virtually anyone, up to 2 hours before the game, via Ticket Forwarding. This service allows you to email tickets to friends, family or clients when you can't attend a game. Simply log in to your personal account and select the ticket or group of tickets you wish to send, enter the recipient's information and select "Forward." It's so easy - you don't even need to have the tickets in hand. Avoid the hassles of overnight and in-person delivery and start enjoying the benefits of this new service.

How it Works
Each of your season tickets carries a unique barcode, ensuring that they are authentic. During the forwarding process, the barcode on your original season ticket is cancelled and a new one issued electronically. The recipient is emailed a new ticket with a unique barcode via TicketFast® that can be printed using any standard printer. The tickets may experience a short delay up to one hour during high traffic times. Ticket Forwarding is available up until two hours prior to game time. Once your tickets have been forwarded, edits to the forwarded ticket and recipient's email address can no longer be made.

What is the Fee?
Ticket Forwarding is now FREE!

Make Payments
As a reminder, My Account at astros.com allows you to make all of your ticket invoice payments online. Simply log in to your personal account by accessing astros.com and select the "Pay Invoice" option. You can view your invoices, make payments and renew your season ticket package for playoffs and next season. Take advantage of this option and avoid the hassles of making payments in-person, over the phone, or by mail.

Astros Season Ticket Representatives

Houston Astros Ticket Office Phone: 1-800-ASTROS2 or (713) 259-8500 or contact one of the season ticket sales representatives below.

NamePhone Number
Melissa Myers713-259-8349
Jeff Troncoso713-259-8318
Jake Winowich713-259-8317
Astros Group Ticket Representatives

Houston Astros Ticket Office Phone: 713-259-8500, Email: groupsales@astros.com or directly call one of the group account executives below.

Name Phone Number
Drew BillingtonAccount Executive713-259-8733
Brent BroussardSr. Account Executive713-259-8316
Adam CampbellAccount Executive713-259-8382
Christian LiebenowAccount Executive713-259-8315
Mariza MartinezAccount Executive713-259-8381
Ryan McCannAccount Executive713-259-8739
Mick Dell'OrcoAccount Executive713-259-8327
Matt RitchieAccount Executive713-259-8337
Tyler ShedronAccount Executive713-259-8726
Jake WinowichManager, Group Sales713-259-8317
Kristen LundgrenTicket Sales and Service Coordinator713-259-8319