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Contact Us

  1. By Phone:
    Customer Support toll-free number: 866-800-1275
    International callers can dial: 512-434-1542

    Customer Support Hours:
    Monday through Saturday from 12pm to 12am ET
    Sunday from 12pm to 10pm ET
    Customer Support remains open until the conclusion of the last game each day.
  2. By Mail:
    MLB Advanced Media, L.P.
    75 Ninth Avenue, 5th Floor
    New York, NY 10011 USA
  3. Regarding Tickets
    Please fill out the "By E-mail" form below. Your ticketing question will be sent directly to the team ensuring the fastest possible service.
  4. For Mobile Application Support
    For help with mobile applications, click here
  5. For Games Support
    For help with mobile, console and PC/Mac games, click here
  6. For Shop Support:
    Click here
    or call toll-free: 866-274-9053
  7. Auction Support:
    For help with Auctions click here

  8. If you have any general baseball questions, please visit the Official Information section.

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  9. By E-mail:
    Email Form
    If you are under 13 years old, make sure your parents read our Privacy Statement.
  1. Executive Relations:
    The Executive Team would love to hear your thoughts, comments, and suggestions regarding your experience. Please email us at